Updated October 27, 2026
At Avical, we believe your information belongs to you. We collect only what you choose to give us, we use it only to work with you, and we never sell it.
Our app, PQ Calc, collects no data at all. Its own policy is at avical.com/pqcalc/privacy.
What we collect
When you contact us. Our contact form asks for your name, company, title, address, email, website, phone numbers and a description of what you need. When you send it, your details go into Salesforce, the service we use to manage inquiries and customers. If you email us, your message is kept in our email service, Microsoft 365.
When you visit the site. Like any website, ours receives the technical details your browser sends with every request, such as your IP address, your browser type and the pages you open. Our hosting provider, WP Engine, and our security provider, Cloudflare, use them to deliver the site and protect it from attacks. Some parts of our pages, such as scripts, load from other providers’ servers, which receive the same kind of details.
Cookies. We don’t use cookies to track you or to advertise. Cloudflare sets cookies that protect the site from bots, and Google reCAPTCHA on the contact form may set its own cookies to tell people from bots.
How we use it
- To answer your inquiry and follow up about the services you asked about
- To provide our services and keep records of our work with you
- To keep the site secure and working
We don’t use your information for advertising, and we don’t build profiles of visitors.
Who handles it for us
These companies store or process information on our behalf, and may use it only to provide their services to us: Salesforce (inquiries), Microsoft (email), WP Engine (website hosting), Cloudflare (security) and Google (reCAPTCHA, under Google’s Privacy Policy and Terms of Service).
We may also disclose information when the law requires it. If Avical is ever merged with or acquired by another company, the information we hold may pass to the new owner, and we’ll require them to honor this policy.
We never sell personal information.
How long we keep it
We keep inquiries and customer records while we’re working with you, and afterward for as long as our business and legal records require. Then we delete them.
Your choices
You can ask us to show you, correct or delete the personal information we hold about you, or to stop contacting you. Write to [email protected]. Depending on where you live, for example in the European Union, the United Kingdom or California, local law may give you further rights, including the right to complain to a data protection authority.
Where your information is
Avical is based in the United States, and the companies that handle information for us may process it in the US and other countries.
Children
Our site and services are for professionals. We don’t knowingly collect information from children.
Changes
If this policy changes, we’ll update this page and the date at the top.
Contact
Avical, 22248 Tiara St., Woodland Hills, CA 91367, USA
[email protected]